PRIVACY POLICY
Last updated: April 2026
1. Information We Collect
When you interact with Joe's Barber Shop — including through our website contact forms, booking requests, or phone inquiries — we may collect the following information:
- Name — to identify and address you
- Phone number — for appointment confirmations and SMS communications
- Email address — if provided, for service updates and follow-ups
- Message content — details you submit through contact or booking forms
- SMS consent status and timestamp — recorded when you opt in to text communications
2. How We Use Your Information
We use the information you provide solely to operate and improve our services:
- To confirm, remind, and follow up on appointments
- To respond to inquiries and customer support requests
- To send service updates and relevant promotions (with your consent)
- To improve our website and customer experience
3. SMS Communication & Consent
By submitting a form on our website and checking the SMS consent checkbox, you agree to receive text messages from Joe's Barber Shop at the phone number provided. These messages may include:
- Appointment confirmations and reminders
- Missed call follow-up responses
- Service updates and promotional messages
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out at any time by replying STOP to any text message. Reply HELP for help or contact us directly.
4. Opt-Out Instructions
To stop receiving SMS messages from Joe's Barber Shop at any time:
- Reply STOP to any text message we send you
- Reply HELP for assistance or information
- Contact us directly at (617) 751-8647
After opting out, you will no longer receive SMS messages unless you re-consent.
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties. Your data is used exclusively for the purposes described in this policy. We may share information only when required by law or to protect the safety of our customers and staff.
6. Data Security
We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is 100% secure. We encourage you to contact us directly if you have concerns about your data.
7. Contact Information
If you have questions about this Privacy Policy or how we handle your data, please contact us: